The room price includes an à la carte breakfast and VAT.
The following additional services are also always included:
Depending on the season, the hotel may require payment in advance, and also when you book at the FIX rate (non-refundable rate). Bookings at this reduced rate cannot be cancelled and are charged directly to your credit card. Depending on the season, the hotel may require payment in advance.
Up to 15 days before your date of arrival, your booking can be cancelled or amended free of charge (except for FIX rate bookings). From 14 days before your date of arrival, you will incur cancellation charges.
Please note our T&Cs.
The cancellation charge is not lost. The cancellation charge can be deducted from another booking at the same hotel within 12 months. This service is only available for direct Sunstar bookings. It does not apply to reservations made via third-party providers (Booking.com etc.).
Sunstar Hotels offers a four-stage loyalty programme. This allows you to enjoy price reductions of up to 20% and numerous other benefits when you book directly with a Sunstar hotel. To the Sunstar Loyalty Programme.
You don't have a Sunstar Loyalty Card yet? Ask for one at Reception when you check out of the hotel.
Yes, accommodation, including breakfast, for children under 5 is free of charge.
All our rooms have a sofa bed for 1 or 2 additional people. Please contact the hotel if you need this.
Yes, and for free. Just mention when you book that you need a cot.
Dogs are welcome here and allowed in all our room categories. Access to the restaurant, indoor pool and spa is restricted. The supplement is CHF 15.00/night (excl. food).
Please include your four-legged friend when you book.
The hotel is easy to reach on public transport.
By rail: From Locarno, take bus 316 (journey time: 20 minutes) to the "Brissago Municipio" stop (a request stop) and from there it is 2 minutes' walk to the Sunstar Hotel Brissago.
By boat: A nice alternative is to travel by boat on the "Locarno NLM" (journey time: from 55 to 80 min.) as far as the "Brissago NLM" landing stage and from there it is 2 minutes' walk to the Sunstar Hotel Brissago.
The Ticino Ticket gives you free travel on public transport. There are also discounts on the mountain railways, boat rides on the Swiss lakes and the main tourist attractions of Ticino. You will be given the Ticket when you arrive at the hotel. You are free to use the Ticket as soon as you have checked in, and it remains valid until midnight on your day of departure.
More information: Ticino Ticket
Your Ticino Ticket also comes with a discount voucher giving you CHF 10.00 off when you spend CHF 70.00 or more at any branch of Migros in Ticino. (Can only be redeemed once per household)
So here's our top tip: If your fridge will be empty when you get back home, a diversion to Migros in Ticino will be even more worthwhile!
We are happy to organise a taxi transfer from Locarno station on request, at a special price of CHF 40.00.Please simply tell us your time of arrival in Locarno by the previous day.
The Sunstar Hotel Brissago has limited free car parking places (subject to availability) and an indoor car park for which a supplement is payable (CHF 15.00/night). Reservations are essential for the indoor car park.
There is also public parking (blue zone, with parking disc) not far from the Sunstar Hotel Brissago.
Your room will be ready for you by 3 p.m. on your day of arrival.
Early check-in at the hotel is possible on request. Late check-out until 5 p.m. can be booked for a fee of CHF 75.00/room subject to availability at the time.
Our Reception is staffed from 8 a.m. until 8 p.m. If you wish to arrive earlier or depart or later, please let the hotel know.
Just ask at the Reception.
Yes, we are happy to look after your baggage free of charge.
Choose your favourite from our various breakfast menus. Whether it's the Evergreen, the Vitality or the Gourmet breakfast, we serve up the best part of your morning with a smile and a friendly "Buongiorno".
Our breakfast menus include various kinds of bread, muesli, delicious egg dishes (only from happy free-range hens), fresh fruit, a selection of regional and national cheeses, Nordic gravlax and a wide range of sausage and cold meats. Choose from a range of fresh fruit juices, fine Sirocco teas, various different kinds of coffee and milk drinks from our self-service machine or a typical Italian cappuccino or espresso (supplement payable for these two).
The hotel offers a wide range of gluten- and lactose-free food. Just ask our service staff or choose our special "gluten-free Z’Morgä" menu.
We are happy to serve you breakfast in your room on request. Just fill in the order form before 7 a.m. and put it in the box provided. Supplement CHF 10.00/order
Yes, our restaurant is open every day at lunchtime and in the evening. Snacks are available throughout the day. You can find our opening hours and detailed information about dining at our hotel here.
We are happy to cater for your individual needs and conjure up some suitable treats for your taste buds. Please tell us about any food intolerances when you book.
Our kitchen team can prepare a vegetarian version of some dishes and an option for vegans, both on request. Please let the Reception know well in advance.
Yes, there are two charging stations for electric vehicles in our garage, including 1 TESLA Destination charger. Charging is free, but you have to rent an indoor parking space (CHF 15.00 per night/car).
The lake (Lake Maggiore) and the lakeside promenade are just a few metres away from the hotel. Our guests also have use of a private lakeside lounge area (a wooden platform measuring about 15 m2) with direct access to the lake.
Other distances: Village centre 50 m
Bus station 50 m
Landing stage 100 m
Yes, the hotel (5 floors) has a lift.
All rooms in the hotel have a ceiling fan. The rooms do not have air conditioning.
Yes, all suites have a coffee machine, including a small selection of capsules.
The hotel is not entirely barrier-free. All suites are wheelchair-accessible.
You have free access to Wi-Fi throughout the hotel.